You can edit your MatthewaPerry account information at any time. MatthewaPerry will automatically send you certain communications relating to the MatthewaPerry service, such as service announcements, administrative messages and the MatthewaPerry Newsletter, that are considered part of your MatthewaPerry account. However, if you do not wish to receive e-mail or other mail from MatthewaPerry, you can unsubscribe at any time.
You acknowledge that the Site contains information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "Content") that are protected by copyrights, trademarks, trade secrets, rights in databases and/or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. We own a copyright and/or database right in the selection, coordination, arrangement, presentment and enhancement of such Content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from or adaptations of, or in any way exploit any of the Content, in whole or in part. If no specific restrictions are displayed, you may make copies of select portions of the Content, provided that the copies are made only for your personal use and that you maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. You may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other propriety right.
Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use the Site or any information displayed on the Site, through the use of framing, deep linking or otherwise, except: (a) as expressly permitted by these terms and conditions; (b) with our prior written permission; (c) the prior written permission from the third party that may own the trademark or copyright of information displayed on this website.
Our graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of MatthewaPerry. MatthewaPerry’s trademarks and trade dress may not be used in connection with any product or service, without the permission of MatthewaPerry, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits MatthewaPerry. All other trademarks not owned by us that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MatthewaPerry.
If you want to make changes to an order, please contact our Customer Service Team(firstname.lastname@example.org) as soon as possible and within 24 hours after submitting your order for help. We cannot guarantee that we will be able to make any changes to your order, so make sure you double check your fabric selection, measurements and customizations before submitting. Your order will be confirmed and cannot be changed after 24 hours.
MatthewaPerry may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and MatthewaPerry makes no commitment to update the materials on the Site with respect to such products and services.
MatthewaPerry reserves the right to make an additional charge or charges to your account based on violations of its Remakes policy. The Remakes policy requires you to return the original item purchased within 30 days of the successful submission of a remake application.
Each of these policies may be changed from time to time and are effective immediately upon posting such changes on the Site.
Coupons, discounts and any other promotions cannot be applied to the purchase of Gift Cards. However, Gift Cards can be used to pay for items where another coupon code or promotion is applied. Gift Cards can only be spent in the currency in which they were bought (i.e. a US Dollar Gift Card can only be spent at any of our MatthewaPerry Stores that sells in US Dollars).
Gift Cards may qualify for free shipping but they won't count toward any free shipping threshold. All other shipping policies apply to the shipping of Gift Cards. MatthewaPerry is not responsible for lost or stolen Gift Cards or for use without your permission or for Gift Cards with incorrect information.
Gift Cards are non-refundable and may not be applied to previous orders. Gift Cards cannot be transferred and are non-negotiable, redeemable or bartered for cash, or any other benefit or consideration not authorized by MatthewaPerry (except where required by law).
Please note that we do not offer refunds, as fabric for each of your made to measure garments is cut based on your measurements and customizations.
If there's any issue related to the quality or fabrication of your garments, please contact our Customer Service Team within 10 days after receiving your order for assistance.
MatthewaPerry reserves the right in its sole discretion to deny the issuance of a credit for an item that is believed to be previously worn or damaged. Garments that have already been altered or adjusted in any way, do not qualify to be returned. Any items returned to MatthewaPerry that do not meet the aforementioned requirements will be sent back to the customer without processing and without any further obligation from MatthewaPerry. You must return all items purchased as part of a promotion to receive a full credit and those items not returned will be charged at our posted prices before promotion.
If your order was paid with a coupon or Gift Card, the coupon or Gift Card will be credited before issuing another credit. No Returns will be accepted once an alteration has been completed. Include your original order number as reference to ensure no delays in processing your return.
If you have any questions regarding your return, please contact the Customer Service Team.
We are committed to protecting the privacy rights of visitors to http://www.matthewaperry.com. MatthewaPerry knows that you care about your personal information and how it is used. We appreciate your trust.
Under the terms of this policy, personal information refers to information about you that is personally identifiable and not otherwise publicly available. This may include, but is not limited to: your name, address, email address or phone number. This policy does not apply to the practices of third parties that MatthewaPerry does not own, control, manage or employ.